Privacy Policy

Effective & Reviewed Regularly

At The Pulp House Publishing, we respect your privacy and are dedicated to securing your details. We do everything possible to protect your privacy and highly regard your confidential data. This Privacy Policy is reviewed and updated regularly to stay consistent with current practices and legal requirements, and is subject to the Terms and Conditions on our website.

The terms "we," "us," "our," and "Service" in this Privacy Policy refer to The Pulp House Publishing, accessible at www.thepulphousepublishing.com. By visiting our site, you accept the terms of this Privacy Policy, which governs the collection and use of your data.

All information collected when you visit us is used to deliver better services and improve your experience as a user. Accessing our site automatically implies your agreement with the collection and use of data in accordance with this policy.

Information Collection and Use

thepulphousepublishing.com gathers several types of information to help us offer better services, including:

We collect personal information such as name, email, phone number, and manuscript files solely to provide publishing, editing, design, and marketing services.

• We do not sell, rent, or share client data with any third parties.
• All files, manuscripts, and communication remain confidential.
• Clients may request access, updates, or deletion of their data at any time.

SMS Communication and Consent

By checking the consent box on our contact form, you agree to receive SMS text messages from The Pulp House Publishing regarding customer questions, order updates, and other support inquiries.

• Message and data rates may apply depending on your carrier.
• Message frequency may vary based on your interactions with us.
• You may reply STOP at any time to opt out of SMS messages.
• You may reply HELP for customer care contact information.

Your consent to receive messages is not a condition of purchase, and you may continue to communicate with us via email or phone if you prefer.

We encourage you to review this Privacy Policy and our Terms of Service to understand how your personal information, including phone number and communication preferences, is collected, used, and safeguarded.

Personal Data

We may gather and save your Personal Data, including but not limited to:

• Your complete name
• Your email address
• Your phone number
• Your full address
• Cookies and usage statistical data

Personal Data may be obtained by thepulphousepublishing.com through direct contact, newsletter sign-ups, marketing or promotional offers, and similar interactions. You may choose not to provide some information, though this can affect the range of services we can offer you.

Usage Data

When you access thepulphousepublishing.com, your Usage Data may be collected automatically, including information about:

• The IP address of your device
• The time and date of your visit
• How long and what pages you viewed
• Additional diagnostic data

Cookies Data

We use cookies and similar technologies, including beacons, tags, and scripts, to track activity on our site. You can disable cookies through your browser preferences; however, this may limit some features available to you.

Types of cookies thepulphousepublishing.com may use include:

• Session cookies
• Preference cookies
• Security cookies
• Advertising cookies

Other Data

Other information useful in determining our services may also be captured by thepulphousepublishing.com. This can include data such as age, gender, birthplace, citizenship, residence, contact information, educational background, professional qualifications, employment contracts, non-disclosure agreements (NDAs), and other information you voluntarily provide.

Why We Collect Information

We use your information to:

• Provide professional publishing services — editing, design, distribution, or marketing — to help your book succeed.
• Stay in touch about your project, send updates, or respond to your questions.
• Enhance our website and services based on how users interact with them.
• Process payments securely for the services you choose.
• Meet legal requirements and protect our business interests.

How We Store Information

Your information is kept on secure servers in the United States, where our team operates out of Austin, TX. We retain personal details only as long as needed for the purposes described in this policy or as required by law. Your manuscript is stored carefully to protect your creative work.

Intellectual Property & Copyright Policy

• The Pulp House Publishing does not claim ownership over any manuscript or creative material provided by clients.
• Authors retain full copyright, royalty rights, and creative control unless mutually agreed otherwise in writing.

Anti-Fraud & Verification Policy

• We verify client identity and project details to ensure a secure, ethical publishing environment. Suspicious activity may require additional documentation.

Data Transfer

thepulphousepublishing.com takes strict measures to ensure your data is not accessed without authorization. We maintain strong security practices to keep your data safe, and we implement additional safeguards in the rare case data must be transferred — for example, during a merger or when working with a third-party payment provider.

Share of Information

Your personal information may be disclosed in the following situations.

Law Enforcement

We may be required to provide your personal information to law enforcement organizations.

Mergers and Business Acquisitions

Your personal information may be transferred in the event of a merger or sale of thepulphousepublishing.com's assets.

Other Situations

The following also apply when disclosing your data to third-party services:

• With thepulphousepublishing.com subsidiaries and affiliates, whenever necessary.
• With contractors or third-party service providers who support our services.

Data Security

thepulphousepublishing.com strives to maintain the highest level of security in the storage, transfer, and collection of information concerning you.

Third-Party Services

thepulphousepublishing.com may work with trusted third-party resources to support our operations. These organizations are only provided the data required for their intended work, and we never allow rogue use or sharing of your information.

Analytics

thepulphousepublishing.com may track and evaluate use of our services using third-party products like Google Analytics to improve the quality of our services.

CI/CD Tools

We may use third-party tools to automate and streamline our service development and processes.

Behavioural Remarketing

thepulphousepublishing.com may remarket our services to you on other websites after you have visited our platform. This can include external vendors and cookies used to deliver personalized advertising based on your browsing activity on our site.

Payment

Where thepulphousepublishing.com offers payment services on our website, we use third-party payment processors (such as Stripe or PayPal) and operate according to their own Privacy Policies. These payment processing services maintain compliance with PCI-DSS and PCI Security Standards Council regulations.

External Linking

thepulphousepublishing.com may link to other websites outside our own. We encourage you to review the Privacy Policies of any third-party websites you visit, as we are not responsible for their content, practices, or policies.

Age of Consent

thepulphousepublishing.com collects Personal Information in strict compliance with the age of consent as stipulated by applicable state laws. If we discover that information has been collected from someone under the age of consent without proper authorization, we will act immediately to cancel any subscriptions and remove the relevant records.

Amendments and Updates

thepulphousepublishing.com reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. We invite you to periodically visit this page at www.thepulphousepublishing.com to stay informed of any changes. The date at the top of this page reflects the most recent update.